We provide high-quality printing, stationery, and plastic packaging solutions across Malaysia and Singapore.
FAQ
Frequently Asked Questions (FAQ)
Printing Services
What types of printing services do you offer?
We offer digital printing, bulk printing, name cards, flyers, brochures, banners, letterheads, invoices, booklets, stickers, and custom printing solutions for businesses and events.
Do you provide design services?
Yes, we provide basic to professional design services. You may also send your own artwork in PDF, AI, PSD, or high-resolution JPEG format.
What is your minimum order quantity?
Minimum order depends on the product. For example, name cards usually start from 100 pieces. Contact us for specific product MOQ details.
How long does printing take?
Standard printing takes 2–5 working days. Express printing is available upon request (subject to availability).
Can I request urgent or same-day printing?
Yes, we offer urgent printing services for selected items. Please contact us before placing your order.
What file format should I submit for printing?
Preferred formats: PDF (print-ready), AI, PSD, or high-resolution JPEG (300dpi).
Stationery Supplies
What stationery products do you supply?
We supply complete office stationery including paper products, files, folders, pens, markers, printer ink, toner cartridges, office accessories, pantry supplies, and more.
Do you supply in bulk for offices or companies?
Yes, we specialize in bulk supply for corporate offices, schools, and government departments.
Do you offer delivery services?
Yes, we provide delivery services. Delivery charges may vary depending on location and order quantity.
Do you offer monthly supply contracts for offices?
Yes, we provide scheduled monthly supply services for offices to ensure uninterrupted stock.
Orders and Payment
How can I place an order?
You can place orders via WhatsApp, email, phone call, or through our website.
What payment methods do you accept?
We accept bank transfer, online transfer, QR payment, and company purchase orders (for approved clients).
Can I request a quotation before ordering?
Absolutely. Contact us with your requirements and we will provide a detailed quotation.
Returns and Support
What if there is a printing error?
If the error is from our side, we will reprint at no additional cost. Please inform us within 48 hours of receiving the goods.
Can I cancel my order?
Orders can only be cancelled before printing or processing has started.
Sunrise Ventures
